How sure are you that no virus is involved?
If you have scanned the harddisk with an up-to-date antivirus program,
then I think you are probably dealing with defective hardware,
possibly a problem with RAM. Here are some things to try, but I think
you will probably need help from hardware technical support.
Will the computer boot a Startup Disk? You can obtain a Windows
Startup Disk at:
http://www.bootdisk.com/
Also, the Ultimate Boot Disk will: Restore corrupt system files; Flash
your PC bios; Scan your hard drive for viruses; Install or re-install
Windows; Extract cabinet files from the Windows CD; Scan your hard
drive for errors; Boot into the Windows graphical user interface; Run
DOS disk utilities like Partition Magic or Ghost; Partition your hard
drive; Backup your registry or transfer system files. 626kB. Windows
95/98/ME/NT/2000. Free at:
http://www.startdisk.com/Web1/ubd/ubd.htm
If the system will boot a floppy disk, you can run a RAM test. You can
download a test program from
www.simmtester.com. You put it on a
floppy disk that you boot in order to run it. It runs a cycle of
several differently patterned tests over and over.
Also, if you can boot a floppy disk, you can make backup copies of any
files you cannot afford to lose, such as financial records, address
lists, letters, spreadsheets, etc.
Bill Starbuck (MVP)