hidden hit counter
Welcome to WindowsForumz.com!
FAQFAQ      ProfileProfile    Private MessagesPrivate Messages   Log inLog in

Help Index missing

  
   Win 2000/NT/98/ME (Home) -> General Discussion RSS
Next:  start up in safe mode  
Author Message
Brenda

External


Since: Apr 03, 2004
Posts: 3



(Msg. 1) Posted: Thu Sep 16, 2004 11:01 am
Post subject: Help Index missing
Archived from groups: microsoft>public>windowsme>general (more info?)
I downloaded and installed IE6SP1 yesterday -- then
downloaded a cumulative patch, all of this from the
Windows Update website. Everything is fine except - now
when I open my "Help" from the Start menu I can't get
the "index" view. I can type in and search for certain
things -- but it won't give me the index view on the left
side of the screen to click on. On the right side of the
screen it says to select something from the left side --
but on the left side there is just a little square red and
blue microsoft looking icon in the corner but the rest is
blank -- no index.

Can anybody tell me how to get this back? Thanks for any
advice.
Brenda

 >> Stay informed about: Help Index missing 
Back to top
Login to vote
Joan Archer

External


Since: Mar 18, 2004
Posts: 593



(Msg. 2) Posted: Thu Sep 16, 2004 4:27 pm
Post subject: Re: Help Index missing [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
See <a rel="nofollow" style='text-decoration: none;' href="http://www.btinternet.com/~winnoel/HSfails.htm" target="_blank">http://www.btinternet.com/~winnoel/HSfails.htm</a>
If that doesn't help, post back.
Joan


Brenda wrote:
 > I downloaded and installed IE6SP1 yesterday -- then
 > downloaded a cumulative patch, all of this from the
 > Windows Update website. Everything is fine except - now
 > when I open my "Help" from the Start menu I can't get
 > the "index" view. I can type in and search for certain
 > things -- but it won't give me the index view on the left
 > side of the screen to click on. On the right side of the
 > screen it says to select something from the left side --
 > but on the left side there is just a little square red and
 > blue microsoft looking icon in the corner but the rest is
 > blank -- no index.
 >
 > Can anybody tell me how to get this back? Thanks for any
 > advice.
 > Brenda

 >> Stay informed about: Help Index missing 
Back to top
Login to vote
Brenda

External


Since: Apr 03, 2004
Posts: 3



(Msg. 3) Posted: Thu Sep 16, 2004 6:18 pm
Post subject: Re: Help Index missing [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
Thanks Joan: After posting my mayday -- I went back to
the Windows Update site and downloaded two additional
Security Patches for Windows ME. Both dealt with an HTML
issue that seemed to be my problem with the Help program.

Even though I didn't understand a word of it, I downloaded
both security patches and one of them fixed my problem.
Phew !
Thanks for directing me to that site though -- I will
definitely use it in the future.
Brenda


 >-----Original Message-----
<font color=purple> >See <a rel="nofollow" style='text-decoration: none;' href="http://www.btinternet.com/~winnoel/HSfails.htm</font" target="_blank">http://www.btinternet.com/~winnoel/HSfails.htm</font</a>>
 >If that doesn't help, post back.
 >Joan
 >
 >
 >> Stay informed about: Help Index missing 
Back to top
Login to vote
Noel Paton

External


Since: May 22, 2004
Posts: 882



(Msg. 4) Posted: Fri Sep 17, 2004 1:27 am
Post subject: Re: Help Index missing [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
Brenda - you really need to make sure that you install ALL the 'Critical'
patches from Windows Update (the Recommended ones are up to you - pick and
choose as you want, but I'd say generally, that apart from the language
options, go for all the others, unless you want to restrict the Media Player
and/or DirectX for some reason)


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
<a rel="nofollow" style='text-decoration: none;' href="http://www.btinternet.com/~winnoel/millsrpch.htm" target="_blank">http://www.btinternet.com/~winnoel/millsrpch.htm</a>
<a rel="nofollow" style='text-decoration: none;' href="http://tinyurl.com/6oztj" target="_blank">http://tinyurl.com/6oztj</a>

Please read <a rel="nofollow" style='text-decoration: none;' href="http://dts-l.org/goodpost.htm" target="_blank">http://dts-l.org/goodpost.htm</a> on how to post messages to NG's

"Brenda" wrote in message

 > Thanks Joan: After posting my mayday -- I went back to
 > the Windows Update site and downloaded two additional
 > Security Patches for Windows ME. Both dealt with an HTML
 > issue that seemed to be my problem with the Help program.
 >
 > Even though I didn't understand a word of it, I downloaded
 > both security patches and one of them fixed my problem.
 > Phew !
 > Thanks for directing me to that site though -- I will
 > definitely use it in the future.
 > Brenda
 >
 >
  >>-----Original Message-----
<font color=green>  >>See <a rel="nofollow" style='text-decoration: none;' href="http://www.btinternet.com/~winnoel/HSfails.htm</font" target="_blank">http://www.btinternet.com/~winnoel/HSfails.htm</font</a>>
  >>If that doesn't help, post back.
  >>Joan
  >>
  >>
 >> Stay informed about: Help Index missing 
Back to top
Login to vote
Joan Archer

External


Since: Mar 18, 2004
Posts: 593



(Msg. 5) Posted: Fri Sep 17, 2004 10:26 am
Post subject: Re: Help Index missing [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
Glad to hear you have your problem sorted out, and as Noel says make sure
you get all the critical updates for your machine.
Joan

Brenda wrote:
 > Thanks Joan: After posting my mayday -- I went back to
 > the Windows Update site and downloaded two additional
 > Security Patches for Windows ME. Both dealt with an HTML
 > issue that seemed to be my problem with the Help program.
 >
 > Even though I didn't understand a word of it, I downloaded
 > both security patches and one of them fixed my problem.
 > Phew !
 > Thanks for directing me to that site though -- I will
 > definitely use it in the future.
 > Brenda
 >
 >
 >> Stay informed about: Help Index missing 
Back to top
Login to vote
Display posts from previous:   
Related Topics:
missing folder - I cannot see my windows folder on the c drive...there was a folder called temp which i never had on there and when i opened it there was a an icon and it was called something like lahide or something like that...i binned that but cant see my windows..

missing winmm.dll - missing file winmm.dll tried to reinstall ME but got the following "largest executable file must be 442368. Knowledge base solution did not fix either problem, any suggestions

Missing FAT or FAT32 file - I can't start up my PC, & one of the suggestions is that I may have a missing FAT or FAT32 file. How do I check this?

Missing WordPerfect and Excel - I had to erase my hard drive and when I rebooted and re- installed my software again, I can't get WordPerfect or Excel back. I now have Works instead. Must have been factory installed. The computer keeps saying the cd needs "cleaning or re-insert...

Missing menu item... - Hi. The "New..." on my right-click menu and Menu Bar in Windows Explorer has suddenly disappeared. I am unable to create new folders without it. Is this possibly the result of a virus? I've done a spyware scan & removal but not a virus s...
   Win 2000/NT/98/ME (Home) -> General Discussion All times are: Eastern Time (US & Canada)
Page 1 of 1

 
 You can post new topics in this forum
You can reply to topics in this forum
You can edit your posts in this forum
You can delete your posts in this forum
You can vote in polls in this forum

Categories:
 Windows XP
  Win 2000/NT/98/ME
 Windows Vista!

[ Contact us | Terms of Service/Privacy Policy ]